Bringing people, process, and integrity into harmony
Harp Integrity Solutions specialises in human‑centred, trauma‑informed integrity systems. Grounded in the symbolism of the three‑string harp — People, Process, System — we help organisations restore alignment, strengthen trust, and build integrity systems that resonate.
When People, Process, and System are in tune, integrity resonates. We help organisations gain early insight, prevent escalation, and build cultures where safety and respect can thrive.
Founded to bring senior, human‑centred expertise to organisations seeking stronger integrity capability, Harp focuses on practical systems that offer early insight, prevent escalation, and support leaders to act with clarity and confidence.
We design integrity frameworks that work in real operational environments, supported by safe reporting pathways, trauma‑informed investigations, alternate resolution options, psychosocial safety, and one source of data for integrity‑related matters. We don’t just design the system — we can deliver investigations and alternate resolution options, ensuring issues are managed with fairness, dignity, and clarity.
We also provide education and training that builds confidence, competence, and ethical performance across the organisation.
At the heart of Harp is a simple belief: when people, process, and systems are aligned — when the organisation is in tune — integrity resonates. We build integrity ecosystems that are fair, defensible, and sustainable. Systems that hold their tune.
Services we provide
We work with organisations to strengthen integrity by bringing People, Process and System into tune through comprehensive conduct, whistleblower and response frameworks that deliver early insights and confident action
Code of Conduct Development
We can help you create clear, human‑centred, trauma‑informed Codes that set expectations and anchor ethical culture — strengthening the People string.
Outcomes: Consistent behaviour, Stronger trust, Clear decision‑making foundations.
Whistleblowing Frameworks
We can help you create safe, accessible, trauma‑informed reporting systems that encourage early disclosure — supporting the Process string. Outcomes: Early insights, Reduced risk, Increased psychological safety.
One Source of Truth for Integrity Data
We can help you create unified data systems that consolidate reporting, case management, and insights — reinforcing the System string.
Outcomes: Faster, more confident decisions, Reliable board reporting, Early detection of systemic issues.
Trauma‑Informed Investigations
We conduct independenr, fair, consistent, defensible investigations with care and clarity — restoring balance across all three strings when issues arise.
Outcomes: Reduced legal exposure, Higher‑quality evidence, Trusted findings.
Alternative Resolution Pathways
We design and conduct restorative and early‑intervention options that resolve issues before they escalate — retuning relationships and preventing further discord.
Outcomes: Lower cost, Faster resolution, Healthier teams.
Culture, Leadership & System Reform
We design and help you lead insight‑driven reform that strengthens culture, leadership capability, and organisational resilience — ensuring the three strings remain aligned over time.
Outcomes: Sustainable culture, Reduced long‑term risk, Future‑ready systems.
Education & Training
We build capability, not just systems. We deliver practical, human‑centred education and training that builds confidence, competence, and ethical capability across all levels of an organisation — ensuring leaders and teams can navigate conduct, conflict, and concerns with clarity and psychological safety.
Outcomes: Confident leaders, Early intervention capability, Stronger reporting culture, Reduced behavioural risk.
Meet our team
Our team is passionate about helping clients achieve happy and thriving workplaces through aligning people, process and system. When these three strings are aligned, organisations perform with clarity and confidence.
Sarah Jones
Founder and Principal
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About Sarah Jones
End‑to‑end integrity support — from system design and early insight to investigations and confident, safe resolution
Sarah Jones is the Founder and Principal of Harp Integrity Solutions, a boutique consultancy specialising in human‑centred, trauma‑informed integrity systems. She brings more than 20 years of executive experience across global organisations, including serving as Chief Business Conduct Officer at Rio Tinto, Head of Ethics & Investigations at BHP, and Global Counsel at Orica.
Across these roles, Sarah designed and implemented enduring, people‑centred frameworks that aligned people, process, and system — strengthening organisational integrity, improving reporting cultures, and building safe, trusted pathways for employees to speak up. Her work has consistently focused on creating clarity, fairness, and defensible decision‑making in complex environments.
At Harp Integrity Solutions, Sarah partners with leaders to build integrity ecosystems that are trauma‑informed, evidence‑based, and operationally practical. She is known for her ability to translate ethical principles into real‑world systems that resonate across an organisation — from frontline teams to Boards.
Sarah’s approach is grounded in deep expertise, calm leadership, and a belief that when people feel safe and supported, organisations perform at their best.
Integrated integrity expertise — uniting design, insight, investigation and resolution into one coherent approach.
Enabling organisations to identify issues early, respond safely and build integrity systems that reduce risk and prevent further misconduct.